Billing and Insurance Information
Pay Your Bill
For online payment options, click here.
Southwell Patient Financial Services
907 E. 18th Street, Suite 190, Tifton, GA 31794
(located in Tifton Physician Center – MOB)
(229) 353-6124, option 3
Allow Us to Assist You
Representatives with Tift Regional Health Systems’s (TRHS) Patient Financial Services are available to help answer questions patients and family members may have about insurance coverage, deductibles, co-insurance and payment arrangements. They will be glad to explain your insurance benefits and requirements related to your TRHS bill; explain Medicare requirements; estimate your bill; assist with special payment arrangements; and refer you to a financial assistance program. If they cannot answer your question, they will direct you to someone who can.
Deductibles, non-covered services and co-insurance amounts may be paid before or at the time of the hospital stay.
If You Have Insurance
TRHS works with many insurance carriers. However, some insurance plans require you to go to a specific provider or network. Others require you to obtain pre-authorization. To avoid surprises, contact your insurance company to see what they require.
TRHS will bill the primary and secondary insurance carriers and provide additional information as needed to process your hospital claim. Once the insurance carrier pays its portion of the bill, or if the carrier denies payment of the bill, the balance of the account becomes your responsibility. Services provided by a physician will be billed separately from hospital charges by the physician’s billing service.
After Your Insurance Pays
You will receive a billing statement after payment by your insurance carrier. This statement will include total charges for services and any payments made by the insurance company. Other correspondence may be sent or calls made to help keep you informed of the account balance and any payment you are expected to make. To receive an itemized statement, please call (229) 353-6124 option 3 or e-mail by clicking here. To receive your itemized statement please include patient name, account number and date of birth.
Payments can be made at the Patient Financial Services office, Monday through Friday, 8:00 a.m. to 4:30 p.m., or by mail to the address below. Southwell accepts Mastercard, VISA, American Express and Discover credit cards. To utilize a credit card, present your card at the cashier’s window or return your credit card information by mail on the billing statement.
TRHS’s Payment Lockbox
P.O. Box 71459
Philadelphia, PA 19176-1459
For correspondence please mail to:
P.O. Box 807
Tifton, GA 31793
To view our Chargemaster, please click here.
Need financial assistance? Please click here for information.